What does 403 Custom Cuts do?

403 Custom Cuts creates high-quality custom hats, hoodies, stickers, patches, and apparel for businesses, creators, teams, and events. All customization is done in-house with fast turnaround and low minimums.

Where are you located?

We are located in Calgary, Alberta, and ship custom apparel across Canada.

Do you have order minimums?

Most products have low minimums, and some items can be ordered individually. Minimums vary depending on the customization method such as embroidery, leather patches, or DTF printing.

How long does production take?

Production typically takes 7–14 business days depending on the product and order size. Rush options may be available.

What hat brands do you offer?

We offer popular hat brands including Richardson, Yupoong, and Flexfit. The Richardson 168 features a snapback adjustable fit, not a one-size-fits-most design.

Can I order just one custom hat?

Yes. Some customization methods allow for single-item orders, while embroidery and leather patches may require small minimums.

Do you offer leather patch hats?

Yes. We laser-engrave and apply high-quality leather patches in-house for a premium and durable finish.

Can I bring my own apparel to customize?

In most cases, yes. Acceptance depends on the material and customization method. Contact us before bringing items in.

What file types do you accept?

We accept PNG, JPG, SVG, AI, and PDF files. Vector artwork is preferred for the best results.

Do you provide mockups before production?

Yes. Every custom order includes a digital mockup for approval before production begins.

Do you offer bulk discounts?

Yes. Pricing improves with higher quantities. Contact us for a custom quote.

Do you offer local pickup?

Yes. Calgary customers can pick up their orders once they are ready.

Do you ship across Canada?

Yes. We ship nationwide with tracking included.

Do you accept returns on custom items?

Custom items are non-returnable unless there is a defect or production error. Contact us within 7 days if there is an issue.

How do I care for my custom apparel?

Wash inside out, use cold water, hang dry or tumble low, and avoid ironing directly on prints or patches.

Are leather patch hats waterproof?

Leather patches are durable but not waterproof. Avoid soaking to maintain longevity.

The 403 Guarantee: Our Promise of Quality & Durability

The 403 Guarantee – Calgary’s Promise of Quality

At 403 Custom Cuts, we stand behind every custom hat and patch we create. Our Calgary-based team ensures your gear is built to last.

Our Commitment

Durability: Lifetime patch adhesion under normal use
Satisfaction: Free replacement or refund if you’re not happy
Local Pride: Made, designed and pressed in Calgary, shipped across Canada

Your Satisfaction is Our Top Priority

At 403 Custom Cuts, we take immense pride in our craftsmanship and the quality of our custom hats. Our commitment is simple: to provide you with a product that not only looks incredible but is built to last. We back this promise with the 403 Guarantee, ensuring your custom patches are as durable as they are stylish.

Our Custom Hat Patch Guarantee

We use a superior, heat-activated adhesive and professional-grade heat presses to ensure that your custom patch remains securely attached to your hat for its lifetime. We are so confident in our process that we offer a full guarantee against patch failure under normal use.

Our Promise to You:

Durability Guarantee: Our patches are engineered to withstand daily wear and tear. If your patch adhesive fails for any reason, we will make it right.
100% Satisfaction: If you are not completely satisfied with the quality of your custom patch, simply reach out to us. We will either replace your patch free of charge or offer a full refund.

A Note on Our Guarantee

Please note that this guarantee applies only to patches that have been applied by our team at 403 Custom Cuts not for individuals who wish to press their own patch. We cannot control the application method or outcome

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